Privacy Policy

Information We Collect

• Information you provide directly, such as contact forms, assessment requests, consultation details, uploaded files, or messages.
• Usage data, such as pages visited, features used, and device or browser information.
• Data you authorize from connected platforms or related Virtual Staff Network services when needed to provide a requested service.

How We Use Your Information

• To respond to inquiries and provide organizational intelligence, AI readiness, consulting, or assessment services.
• To communicate with you about updates, support, next steps, or service delivery.
• To ensure security, prevent abuse, troubleshoot issues, and improve the website and services.

How We Use Connected-Platform Data

With your consent, we access connected-platform data only as needed to deliver the services you request.

• Understand accounts, pages, content, workflows, or systems you ask us to assess.
• Prepare recommendations, reports, implementation plans, or operational improvements.
• Retrieve limited insights, metadata, or status information needed to complete the engagement.

We do not access unrelated data from connected platforms and do not use connected-platform data for advertising. You can disconnect access at any time through the relevant platform settings or by contacting us.

Data Sharing & Disclosure

We do not sell personal data or connected-platform data. We share data only with service providers acting on our behalf to operate the website and services, such as cloud hosting, storage, logging, monitoring, email, and support providers.

• We may disclose information if required by law, to protect safety, prevent abuse, or as part of a business transfer where the recipient is bound by the same commitments.

Data Security (Protection of Sensitive Data)

• Encryption in transit and, where applicable, at rest for stored data.
• Secrets management for API keys, OAuth tokens, and other sensitive credentials.
• Access controls based on least privilege, with operational logging where appropriate.
• Secure development, code review, dependency scanning, patching, monitored infrastructure, and backups.
• Incident response to investigate, remediate, and notify when required by law.

Retention & Deletion

We retain data only as long as needed to provide the services you request or as required by law. When you request deletion, we delete associated data from active systems within a reasonable period, typically within 30 days. Backup copies may persist for a limited time per our backup policies.

Your Choices

• You can contact us to request, update, or delete your data.
• You may opt out of marketing communications at any time.
• You may revoke our access to connected platforms at any time from the platform settings or by contacting us.

For questions or requests, please contact us at hello@virtualstaffnetwork.com.